POLICIES

Event Cancellation: Clients must notify us in writing if they need to cancel their event. Cancellations made [X days/weeks] prior to the event will be eligible for a partial refund, subject to administrative fees. Cancellations within [X days/weeks] of the event will not be eligible for a refund.

Refunds: Deposits are non-refundable but may be transferable to a future event, at our discretion.

A [percentage] deposit is required at the time of booking to secure your event date.

Final payment is due [X days/weeks] before the event. Late payments may incur additional fees.

Payments can be made via [accepted payment methods, e.g., credit card, bank transfer, etc.].

We are committed to protecting your privacy. Any personal or event-related information shared with us will be used solely for the purpose of planning and executing your event.

We will not share your information with third parties without your consent, except as necessary to fulfill your event requirements.

We strive to create safe, inclusive, and respectful environments at all events. We expect clients, vendors, and guests to uphold this standard.

SOLID reserves the right to withdraw services in cases of inappropriate behavior or unsafe conditions.